Sarah Johnson
Manager
I've been working in hospitality all my life and worked in my family holiday cottage business for many years, so I know all there is to know about exceeding guest expectations. Here at Yorkshire Hideaways, we are the perfect fit for those homeowners wanting a more personal, approachable and hands-on service when letting their holiday home. We make it our job to maximise your bookings and return on investment and we will make sure your property has impact and longevity within the portfolio; identifying the target audience from the outset and the key features to focus on to ensure your property has stand-out from the outset. Being local, we are accessible and our door is always open. Best of all the kettle is always on and we serve Yorkshire tea! So do pop in for a chat, whether you are new to holiday letting, looking to buy a holiday home, or wanting a change of agent. As an agency we are never complacent and are passionate about you, and your guests enjoying a great British holiday in Yorkshire.
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Zoe Robertson
Property Recruiter
Having previously run my own Estate Agency business overseas, I have a passion for all things property and thoroughly enjoy the process of styling homes, so recruiting new properties for the Yorkshire Hideaways portfolio is a dream job for me. As a holiday let owner myself here in Yorkshire, I have a genuine understanding of the market and I am able to provide owners with a wealth of first-hand knowledge, but most importantly, my strengths in relationship management and communication ensures that all our owners receive a first-class experience and very personal service. I adore all that living in Yorkshire is and am eager to share my passion for the county with you!
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Kelly Cooper
Guest and Owner Services
Having been born and bred in Yorkshire, I have worked in the self-catering holiday industry in the Yorkshire Dales all my working life. I have a great understanding of what it takes to manage a holiday home and deliver an exceptional service to both homeowners and guests. I treat every property individually and oversee the day-to-day running of our managed service and checking and maintaining our properties. in addition to supporting all aspects of the business, I am keen to build good relationships with owners and guests. I live locally and support my family farming business outside of work.
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Callum Thompson
Head of Sales and Property Marketing
I have been with the Hideaways team for a few years now and take pride in providing homeowners with the most up-to-date advice on how to maximise sales through tactical messaging, pricing, and exposure through various social and marketing channels. With a Diploma in Interior Design, I understand how the aesthetics of a property can significantly impact its appeal, so I’m here to assist you with suggestions on the staging and styling of your property to ensure it performs well. From my time spent working in hospitality in London and across East Anglia, I have considerable knowledge and insight into customer motivations and am on hand to provide support to Yorkshire homeowners.
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Alfie Clarke
Compliance Officer
My role is very much to support our homeowners with any compliance matters and ensuring that all properties are compliant according to the latest legislation. As the ‘Responsible Person’, a homeowner is made aware of the legalities of holiday letting. I’m here to assist as much as I can, providing the details of trusted tradespeople including the services a Professional Fire Risk Assessor. I also co-ordinate DAC7 compliance for the business.
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Helen Millin
Director
Having worked in the in senior Marketing Manager roles within the automotive sector for many years, I relocated to Norfolk in 2010 when I launched my own successful luxury holiday letting business. In 2016 I was appointed CEO and then Director of Norfolk Hideaways Ltd encompassing Yorkshire, Suffolk and Glamping Hideaways. Since then, Yorkshire Hideaways has grown in size and into the very successful business it is today. Having been a holiday let homeowner myself, I can probably answer most of the questions you may have, and I’m always happy to advise on the best places to buy and how to maximise your return on investment to create a successful holiday let business, whilst ensuring you have the time to enjoy it yourself. I am very proud to lead such a great team of people and we always deliver excellent occupancy levels, whilst offering a high level of customer service to both our valued homeowners and guests. With an office in Leyburn, the local team are accessible, approachable and always available to support in- and out-of-hours. As an agency we are never complacent and are passionate about delivering a great British holiday in Yorkshire. Do pop in and say hello to Sarah and the team if you’re passing the Leyburn office.
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